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Shipping Information

$49 Order or More (after all discounts are applied) = Free Shipping

 

We ship the same or next business day you place your order. US Postal service ships faster than Fed Ex ground. You can expect to receive your package from the US Postal service in 2 or 3 days after we ship. We will email you when your order is shipped which will include the tracking number. See more details below.

USA: We offer US Postal service or Fed Ex to any USA state.

USA Territories: Included as a shippible United States territory are the following: American Samoa, Guam, Marshall Islands, N. Mariana Islands, Palau, Puerto Rico and the Virgin Islands. Please choose your territory from the United States State drop down menu. If asked, please include the municipality. All USA Territory ship to addresses are US Postal Priority only.

APO/FPO: Service personnel overseas are able to choose APO (AA,AE,AP) Or FPO (AP) from the State drop down menu. All military shipments are shipped to a United States transfer point which gives you domestic shipping rates. All military shipments are US Postal Priority only.

US Postal Service: We ship priority. All orders received by 11am EST are considered that day. We are usually able to ship postal the same or next business day you place your order. A business day is considered a non holiday Monday through Friday. All PO Box ship to addresses must use US Postal. Priority shipping delivery time takes 1-3 business days from the day it is shipped. Hawaii and Alaska may take up to 5 days. Please allow up to 2 weeks for APO/FPO and USA Territory shipments to arrive. We ship from Florida, so the closer you are to us the sooner you will receive your order.

Fed Ex: All United States ship to addresses can choose Fed Ex Home Delivery, Standard Overnight, 2 Day. Please note USA Territories and APO/FPO can not ship Fed Ex. Also you must use an actual street address as your ship to address when using Fed Ex. If you have a PO Box as your ship to address you must use US Postal. All orders received by 2pm EST are consider that day. We are usually able to ship Fed Ex the same or next business day you place your order. A business day is considered a non holiday Monday through Friday. Fed Ex Home Delivery usually takes 1-5 business days from the day it is shipped. Hawaii and Alaska may take 3-7 days. We ship from Florida, so the closer you are to us the sooner you will receive your order.

Fed Ex Home Delivery: All orders received by 2pm EST will be shipped the same or next non holiday business day. Home Delivery is your most cost effective shipping method via Fed Ex. Shipping time is 1-5 business days within the 48 contiguous states. Alaska and Hawaii estimated delivery time is 3-7 business days.

Fed Ex Standard Overnight: All orders received by 2pm EST will be shipped that day if it is a non holiday business day. Guaranteed delivery time is the next business day after shipping between 3pm and 8pm depending on the distance from us. Service is available for all 50 states. All Express shipments are sent Adult Signature (21 years or older) required.

Fed Ex 2 Day: All orders received by 2pm EST will be shipped that day if it is a non holiday business day. Guaranteed delivery time is 2nd business day after shipping by 4:30pm - 8pm. This service is available for all 50 states but please NOTE THIS EXCEPTION: Some rural areas of Hawaii and Alaska are 3 Days.

Free Shipping: All United States and USA Territories which include all APO/FPO ship to addresses qualify for free shipping. Just place a total order of $49 or more to receive free shipping. Our system will automatically place free shipping in the drop down menu as a shipping option when your order reaches $49 or more after all discounts are applied. We choose the lowest shipping cost for all free shipping orders. When your order is packed and ready to ship you will receive an email with the tracking number for the carrier being used to ship your order.

All Free Shipping orders must use a street address as the ship to address.

No PO Boxes can be used for Free Shipping orders.

Hot Tip How You Can Get Free Shipping: If you can't find enough items for yourself to reach the $49 to qualify for free shipping just call, text or tweet a friend. Ask them if they want to share in your order so getting to the $49 amount is that much easier. Maybe that is why they always said 2 heads are better than 1. Or should we say 4 feet are better than 2?

How To Calculate Shipping: After you place an item in your cart you will see an area below in the shopping cart to calculate your shipping. Select the country and continue with the additional information. Click "Get A Quote". As you continue to shop you can update the quote at anytime. The Free Shipping selection will appear as a choice when your order has reached $49 or more after all discounts are applied.

International Shipping: Currently we DO NOT offer international shipping

Verified Shipping Address: We use ShipStation to process our US Postal Service and Fed Ex shipping labels. Their system has address verification to help process our orders accurately. At times orders may be shipped that even if they verified correctly may be returned to us (Note: this is extremely rare). In the event we receive returned orders due to the address being undeliverible or the package is not accepted we will credit back only the amount of the order and not the shipping.

Email: directtime@knology.net We are available Monday - Friday 8am to 4pm EST if you need to speak with us. Please call toll free 844-602-2467.

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