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Returns - Exchanges

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Can I Exchange An Item?
Shop The Docks Jul 13, 2015

The Exchange Process: Do You Qualify? Verify you qualify to return your item: * Within 30 days from the date you received your order. * Item is in new condition with the original packaging and tags (if you still have them). * All Items qualify EXCEPT earrings, soaps, lotions. Return you...

Can I Return An Item For A Refund?
Shop The Docks Jul 15, 2015

The Process: Do You Qualify? Verify you qualify to return your item: * Within 30 days from the date you received your order. * Item is in new condition with the original packaging and tags (if you still have them). * USA only. Sorry we do not offer returns for international orders. * Al...

How Does Your Return Process Work?
Shop The Docks Sep 24, 2018

What You Do: Pack your item/s to return.  All returned items must be in new condition with all the original tags and packaging.  If you are using the same packaging you received your order in then cover the original shipping label with the new return label. Include a copy of your pa...

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