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Shipping Information

Free Shipping USA (With $49 Order)

 

We ship the same or next business day you place your order (Monday - Friday).  Orders received by 2pm eastern time will be shipped the same day.

USA: We offer US Postal service or UPS to any USA state.

USA Territories: Included as a shippable United States territory are the following: American Samoa, Guam, Marshall Islands, N. Mariana Islands, Palau, Puerto Rico and the Virgin Islands. Please choose your territory from the United States State drop down menu. If asked, please include the municipality. All USA Territory ship to addresses are US Postal Priority only.

APO/FPO: Service personnel overseas are able to choose APO (AA,AE,AP) Or FPO (AP) from the State drop down menu. All military shipments are shipped to a United States transfer point which gives you domestic shipping rates. All military shipments are US Postal Priority only.

US Postal Service: We ship first class mail for most Free Shipping orders.  You may select USPS priority mail at the fee shown in the checkout which is usually faster shipping than UPS or first class. All orders received by 2pm EST are considered that day. We are usually able to ship postal the same or next business day you place your order. A business day is considered a non holiday Monday through Friday. All PO Box ship to addresses must use US Postal. Priority shipping delivery time usually takes 1-3 business days from the day it is shipped. Hawaii and Alaska may take up to 5 days. First Class can take from 3 - 6 business days to be delivered.  Please allow up to 2 weeks for APO/FPO and USA Territory shipments to arrive. We ship from Florida, so the closer you are to us the sooner you will receive your order.

UPS: All United States ship to addresses can choose UPS Home Delivery, Standard Overnight, 2 Day. Please note USA Territories and APO/FPO can not ship UPS. Also you must use an actual street address as your ship to address when using UPS. If you have a PO Box as your ship to address you must use US Postal. All orders received by 2pm EST are consider that day. We are usually able to ship UPS the same or next business day you place your order. A business day is considered a non holiday Monday through Friday. UPS Home Delivery usually takes 1-5 business days from the day it is shipped. Hawaii and Alaska may take 3-7 days. We ship from Florida, so the closer you are to us the sooner you will receive your order.  Please note UPS Express shipping (Next Day or 2 Day) will be sent with Signature Required.

Free Shipping: All United States and USA Territories which include all APO/FPO ship to addresses qualify for free shipping. A $49 or more purchase is required to receive Free Shipping. Our system will automatically place free shipping in the drop down menu as a shipping option when your sub total order after all discounts has reached $49 or more (The $49 is the Sub Total - It is Not the amount shown with shipping added).

Large (over 8 items) Free Shipping Orders Need A Street Address For The Ship To Address As We May Ship It UPS or Fed Ex

How To Calculate Shipping: After you place an item in your cart you can go to the checkout page and enter your country and zip code to determine your shipping options.

International Shipping: Select your country and zip code at the checkout to determine the shipping quote to your country.  If your country is not in the drop down selection then we do not ship to your country.  The shipping quote is for shipping only and does not include any taxes or duties that you may need to pay when your package arrives.  Please check with your local post to determine if any additional fee's may be required.  Free Shipping is only available for USA orders.

Verified Shipping Address: We use ShipStation to process our US Postal Service, UPS and Fed Ex shipping labels. Their system has address verification to help process our orders accurately. At times orders may be shipped that even if they verified correctly may be returned to us (Note: this is extremely rare). In the event we receive returned orders due to the address being undeliverible or the package is not accepted we will credit back only the amount of the order and not the actual shipping we paid to ship the package.

Email: directtime@knology.net We are available Monday - Friday 8am to 4pm EST if you need to speak with us. Please call toll free 844-602-2467.

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